Global Certificate in Customer Communication & Remote Work
-- ViewingNowThe Global Certificate in Customer Communication & Remote Work is a comprehensive course designed to empower professionals with the essential skills needed to excel in today's remote work environment. This course focuses on enhancing communication skills, particularly when interacting with customers in a virtual setting.
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GBP £ 140
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โข Unit 1: Introduction to Customer Communication & Remote Work
โข Unit 2: Effective Communication Strategies in a Global Context
โข Unit 3: Remote Collaboration Tools and Technologies
โข Unit 4: Cultural Awareness in Customer Communication
โข Unit 5: Managing Customer Expectations and Building Trust
โข Unit 6: Handling Customer Complaints and Conflict Resolution
โข Unit 7: Time Management and Productivity in Remote Work
โข Unit 8: Data Privacy and Security in Customer Communication
โข Unit 9: Continuous Learning and Professional Development
โข Unit 10: Best Practices in Remote Work and Customer Communication
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