Certificate in Social Listening for Decision-Making
-- ViewingNowThe Certificate in Social Listening for Decision-Making is a comprehensive course designed to equip learners with the essential skills to analyze and interpret social media data to drive informed business decisions. This course highlights the importance of social listening in today's digital age, where businesses must stay attuned to customer feedback and market trends to remain competitive.
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โข Introduction to Social Listening & Monitoring
โข Setting Up Social Listening Tools & Alerts
โข Understanding Social Data: Metrics & KPIs
โข Social Listening for Brand Health & Reputation Management
โข Identifying & Analyzing Consumer Insights through Social Listening
โข Social Listening for Competitive Analysis & Market Research
โข Influencer Marketing & Social Listening
โข Social Crisis Management & Response Strategy
โข Data-Driven Decision Making with Social Listening
โข Best Practices & Case Studies in Social Listening for Decision-Making
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