Professional Certificate Managing Conflict in Organizations
-- ViewingNowThe Professional Certificate Program in Managing Conflict in Organizations is a comprehensive course designed to empower learners with the essential skills necessary to navigate and resolve conflicts in professional settings. This program is critical for career advancement as it addresses the common challenges that arise in workplaces, including communication breakdowns, disagreements, and disputes.
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โข Understanding Conflict in Organizations
โข Types of Conflict: Interpersonal, Intra-team, and Inter-team Conflicts
โข Conflict Resolution Strategies: Avoidance, Accommodation, Competition, Collaboration, and Compromise
โข Communication Skills for Managing Conflict
โข Conflict Resolution Techniques: Negotiation, Mediation, and Arbitration
โข Managing Emotions in Conflict Situations
โข Conflict and Diversity in the Workplace
โข Building and Maintaining a Positive Workplace Culture
โข Developing a Conflict Management Plan for Organizations
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