Professional Certificate Managing Conflict in Organizations
-- ViewingNowThe Professional Certificate Program in Managing Conflict in Organizations is a comprehensive course designed to empower learners with the essential skills necessary to navigate and resolve conflicts in professional settings. This program is critical for career advancement as it addresses the common challenges that arise in workplaces, including communication breakdowns, disagreements, and disputes.
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⢠Understanding Conflict in Organizations
⢠Types of Conflict: Interpersonal, Intra-team, and Inter-team Conflicts
⢠Conflict Resolution Strategies: Avoidance, Accommodation, Competition, Collaboration, and Compromise
⢠Communication Skills for Managing Conflict
⢠Conflict Resolution Techniques: Negotiation, Mediation, and Arbitration
⢠Managing Emotions in Conflict Situations
⢠Conflict and Diversity in the Workplace
⢠Building and Maintaining a Positive Workplace Culture
⢠Developing a Conflict Management Plan for Organizations
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