Executive Development Programme in Service Quality: Results-Oriented Data

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The Executive Development Programme in Service Quality: Results-Oriented Data is a certificate course designed to empower professionals with the skills to enhance service quality and drive business success. This program emphasizes the importance of data-driven decision-making in service industries and equips learners with the necessary tools to analyze and interpret data for improved service quality.

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AboutThisCourse

With the increasing demand for service excellence across industries, this course is essential for professionals seeking career advancement. It provides a comprehensive understanding of service quality concepts and their impact on business performance. Learners will gain hands-on experience in using data analytics tools and techniques to measure and improve service quality, enabling them to make informed decisions and drive results. Upon completion, learners will be equipped with essential skills to lead service quality initiatives, optimize customer experiences, and drive growth in their organizations. This course is an excellent opportunity for professionals to enhance their knowledge and skills in service quality and data analytics, setting them apart in a competitive job market.

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CourseDetails

• Service Quality Fundamentals
• Understanding Customer Needs and Expectations
• Metrics for Service Quality: Key Performance Indicators (KPIs)
• Data Collection Methods for Service Quality
• Data Analysis Techniques for Service Quality
• Using Data to Drive Service Quality Improvements
• Communicating Service Quality Results to Stakeholders
• Building a Results-Oriented Service Quality Culture
• Continuous Improvement and Innovation in Service Quality

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE QUALITY: RESULTS-ORIENTED DATA
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London School of International Business (LSIB)
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05 May 2025
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