Global Certificate in AI & the Art of Customer Engagement

-- ViewingNow

The Global Certificate in AI & the Art of Customer Engagement is a comprehensive course designed to meet the surging industry demand for AI-driven customer engagement strategies. This certificate course emphasizes the importance of AI in transforming customer engagement, empowering learners with essential skills for career advancement in today's data-driven world.

4,5
Based on 5.262 reviews

7.956+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

AboutThisCourse

Learners will explore the latest AI technologies, techniques, and tools, gaining hands-on experience in designing, implementing, and managing AI-powered customer engagement strategies. The course covers a wide range of topics, from understanding customer behavior and leveraging data analytics to developing chatbots and implementing machine learning algorithms. By the end of the course, learners will have a deep understanding of AI's potential to revolutionize customer engagement, as well as the practical skills needed to succeed in this rapidly evolving field. This certificate course is an excellent opportunity for professionals seeking to stay ahead of the curve and advance their careers in AI and customer engagement.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

โ€ข
Unit 1: Introduction to AI & Customer Engagement
โ€ข
Unit 2: AI Foundations: Machine Learning and Deep Learning
โ€ข
Unit 3: Natural Language Processing (NLP) and Chatbots
โ€ข
Unit 4: Computer Vision and Image Recognition in Customer Engagement
โ€ข
Unit 5: AI-driven Personalization and Recommendation Engines
โ€ข
Unit 6: AI Analytics for Customer Insights and Sentiment Analysis
โ€ข
Unit 7: Ethics and Privacy in AI-driven Customer Engagement
โ€ข
Unit 8: AI Strategy and Implementation for Customer Engagement
โ€ข
Unit 9: Future Trends: AI, Augmented Reality (AR), and Virtual Reality (VR) in Customer Engagement
โ€ข
Unit 10: AI in Customer Support and Service: Trends and Best Practices

CareerPath

In the ever-evolving job market, AI & the Art of Customer Engagement has become a critical focus for businesses in the UK and beyond. This 3D pie chart showcases the latest trends in roles related to AI customer engagement, highlighting the percentage of professionals in each role: 1. **AI Customer Engagement Specialist**: 25% of professionals are engaged in this role, showcasing a strong demand for experts in AI-driven customer interactions. 2. **AI Product Manager**: As AI continues to shape product development, 20% of professionals are now managing AI product life cycles. 3. **Data Scientist**: A vital role in today's tech-driven landscape, 18% of professionals work in data science, attributing to AI's data-hungry nature. 4. **AI Engineer**: As AI adoption expands, 15% of professionals are needed to design, develop, and implement AI solutions. 5. **Business Intelligence Developer**: A growing number of businesses, 12% of professionals, are leveraging AI for better decision-making and insights. 6. **Machine Learning Engineer**: The backbone of AI, 10% of professionals work in machine learning, enabling AI applications and models to learn and improve. These numbers demonstrate the ever-increasing importance of AI and its applications in customer engagement, presenting a wealth of opportunities for professionals to upskill and thrive in this dynamic field.

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

HowLongCompleteCourse

WhatSupportWillIReceive

IsCertificateRecognized

WhatCareerOpportunities

WhenCanIStartCourse

WhatIsCourseFormat

CourseFee

MostPopular
FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
WhatsIncludedBothPlans
  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
AllInclusivePricing

GetCourseInformation

WellSendDetailedInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

SampleCertificateBackground
GLOBAL CERTIFICATE IN AI & THE ART OF CUSTOMER ENGAGEMENT
IsAwardedTo
LearnerName
WhoHasCompletedProgramme
London School of International Business (LSIB)
AwardedOn
05 May 2025
BlockchainId s-1-a-2-m-3-p-4-l-5-e
AddCredentialToProfile
SSB Logo

4.8
Nova Inscriรงรฃo