Executive Development Programme in Customer Communication & Feedback

-- ViewingNow

The Executive Development Programme in Customer Communication & Feedback is a certificate course designed to enhance professionals' communication skills and ability to handle customer feedback effectively. This programme is critical for career advancement in today's customer-centric business environment, where effective communication and customer satisfaction are paramount.

4,0
Based on 5.841 reviews

6.716+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

AboutThisCourse

The course covers essential topics such as understanding customer needs, effective communication strategies, handling customer complaints, and utilizing customer feedback to improve business operations. Learners will develop the skills necessary to communicate with customers in a way that builds trust, promotes loyalty, and fosters positive relationships. With the increasing demand for professionals who can effectively manage customer communication and feedback, this programme is an excellent opportunity for individuals looking to advance their careers. By completing this course, learners will gain a competitive edge in the job market and be better equipped to contribute to their organization's success.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

• Executive Development Programme in Customer Communication & Feedback
• Effective Communication Strategies for Executives
• Understanding Customer Needs and Expectations
• Importance of Active Listening in Customer Communication
• Techniques for Positive and Productive Feedback
• Managing Customer Complaints and Conflicts
• Leveraging Customer Feedback for Business Improvement
• Building and Maintaining Positive Customer Relationships
• Utilizing Customer Communication Channels for Maximum Impact
• Measuring and Analyzing Customer Communication Metrics

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular
FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
WhatsIncludedBothPlans
  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
AllInclusivePricing

GetCourseInformation

WellSendDetailedInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

SampleCertificateBackground
EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER COMMUNICATION & FEEDBACK
IsAwardedTo
LearnerName
WhoHasCompletedProgramme
London School of International Business (LSIB)
AwardedOn
05 May 2025
BlockchainId s-1-a-2-m-3-p-4-l-5-e
AddCredentialToProfile
SSB Logo

4.8
Nova Inscrição
→ Ver Curso