Executive Development Programme in Customer Communication & Feedback

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The Executive Development Programme in Customer Communication & Feedback is a certificate course designed to enhance professionals' communication skills and ability to handle customer feedback effectively. This programme is critical for career advancement in today's customer-centric business environment, where effective communication and customer satisfaction are paramount.

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The course covers essential topics such as understanding customer needs, effective communication strategies, handling customer complaints, and utilizing customer feedback to improve business operations. Learners will develop the skills necessary to communicate with customers in a way that builds trust, promotes loyalty, and fosters positive relationships. With the increasing demand for professionals who can effectively manage customer communication and feedback, this programme is an excellent opportunity for individuals looking to advance their careers. By completing this course, learners will gain a competitive edge in the job market and be better equipped to contribute to their organization's success.

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โ€ข Executive Development Programme in Customer Communication & Feedback
โ€ข Effective Communication Strategies for Executives
โ€ข Understanding Customer Needs and Expectations
โ€ข Importance of Active Listening in Customer Communication
โ€ข Techniques for Positive and Productive Feedback
โ€ข Managing Customer Complaints and Conflicts
โ€ข Leveraging Customer Feedback for Business Improvement
โ€ข Building and Maintaining Positive Customer Relationships
โ€ข Utilizing Customer Communication Channels for Maximum Impact
โ€ข Measuring and Analyzing Customer Communication Metrics

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER COMMUNICATION & FEEDBACK
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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