Professional Certificate in Active Listening: The Power of Connection

Name: Professional Certificate in Active Listening: The Power of Connection
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The Professional Certificate in Active Listening: The Power of Connection is a course designed to enhance communication skills by focusing on active listening techniques. This certificate program highlights the importance of effective listening in both personal and professional settings.

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AboutThisCourse

With the increasing industry demand for employees who can provide clear and empathetic communication, this course equips learners with essential skills for career advancement. Through this program, learners will develop the ability to concentrate, retain, and respond to information being shared by others. By practicing active listening techniques, learners will be able to build stronger relationships, improve collaboration, and increase productivity. This course provides learners with practical tools and strategies to become more attentive and engaged communicators, making them valuable assets in any industry.

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CourseDetails

• Understanding Active Listening: Definition and Importance
• Key Elements of Active Listening: Body Language, Paraphrasing, and Reflection
• Overcoming Barriers to Active Listening: Noise, Distractions, and Biases
• The Role of Active Listening in Effective Communication: Empathy, Understanding, and Connection
• Active Listening Skills Development: Focus, Patience, and Practice
• Active Listening Techniques for Different Situations: Conflict Resolution, Sales, and Customer Service
• Active Listening in Remote and Virtual Settings: Video Calls, Email, and Messaging
• Active Listening for Personal and Professional Growth: Leadership, Relationships, and Self-awareness
• Ethical Considerations in Active Listening: Confidentiality, Consent, and Respect

CareerPath

The 3D pie chart above represents the demand for various roles that require active listening skills in the UK job market. Customer Service Representatives take the lead with 60% of the demand, followed by Sales Agents at 20%. Human Resources Professionals, Therapists/Counselors, and Teachers/Educators share the remaining 20% of the demand, with 10%, 5%, and 5% respectively. These statistics highlight the importance of active listening in multiple industries and emphasize the professional value of mastering this essential skill for career advancement in the UK.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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FullCourseAccess
DigitalCertificate
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PROFESSIONAL CERTIFICATE IN ACTIVE LISTENING: THE POWER OF CONNECTION

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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