Professional Certificate in Active Listening: The Power of Connection
-- ViewingNowThe Professional Certificate in Active Listening: The Power of Connection is a course designed to enhance communication skills by focusing on active listening techniques. This certificate program highlights the importance of effective listening in both personal and professional settings.
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GBP £ 140
GBP £ 202
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โข Understanding Active Listening: Definition and Importance
โข Key Elements of Active Listening: Body Language, Paraphrasing, and Reflection
โข Overcoming Barriers to Active Listening: Noise, Distractions, and Biases
โข The Role of Active Listening in Effective Communication: Empathy, Understanding, and Connection
โข Active Listening Skills Development: Focus, Patience, and Practice
โข Active Listening Techniques for Different Situations: Conflict Resolution, Sales, and Customer Service
โข Active Listening in Remote and Virtual Settings: Video Calls, Email, and Messaging
โข Active Listening for Personal and Professional Growth: Leadership, Relationships, and Self-awareness
โข Ethical Considerations in Active Listening: Confidentiality, Consent, and Respect
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