Professional Certificate in E-commerce & Customer Relationship

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The Professional Certificate in E-commerce & Customer Relationship course is a vital program designed to equip learners with the essential skills needed to thrive in the ever-evolving digital commerce landscape. This course emphasizes the importance of understanding customer needs, preferences, and behaviors, and how to leverage this knowledge to drive business growth.

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AboutThisCourse

In today's digital age, e-commerce has become a critical driver of economic growth and a major source of job creation. As a result, there is an increasing demand for professionals who possess a deep understanding of e-commerce strategies, customer relationship management, and digital marketing techniques. This course is specifically designed to meet this demand, providing learners with a comprehensive overview of the latest e-commerce trends, tools, and techniques. By completing this course, learners will be equipped with the skills and knowledge needed to advance their careers in e-commerce, customer relationship management, and digital marketing.

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CourseDetails

• E-commerce Basics
• Understanding Customer Relationship Management (CRM)
• E-commerce Platforms and Tools
• Customer Segmentation and Targeting
• Personalization in E-commerce
• Metrics and Analytics in CRM
• Customer Retention and Loyalty Strategies
• Effective Communication in E-commerce
• Data Privacy and Security in CRM

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN E-COMMERCE & CUSTOMER RELATIONSHIP
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London School of International Business (LSIB)
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05 May 2025
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