Professional Certificate in E-commerce & Customer Relationship

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The Professional Certificate in E-commerce & Customer Relationship course is a vital program designed to equip learners with the essential skills needed to thrive in the ever-evolving digital commerce landscape. This course emphasizes the importance of understanding customer needs, preferences, and behaviors, and how to leverage this knowledge to drive business growth.

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In today's digital age, e-commerce has become a critical driver of economic growth and a major source of job creation. As a result, there is an increasing demand for professionals who possess a deep understanding of e-commerce strategies, customer relationship management, and digital marketing techniques. This course is specifically designed to meet this demand, providing learners with a comprehensive overview of the latest e-commerce trends, tools, and techniques. By completing this course, learners will be equipped with the skills and knowledge needed to advance their careers in e-commerce, customer relationship management, and digital marketing.

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โ€ข E-commerce Basics
โ€ข Understanding Customer Relationship Management (CRM)
โ€ข E-commerce Platforms and Tools
โ€ข Customer Segmentation and Targeting
โ€ข Personalization in E-commerce
โ€ข Metrics and Analytics in CRM
โ€ข Customer Retention and Loyalty Strategies
โ€ข Effective Communication in E-commerce
โ€ข Data Privacy and Security in CRM

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่Žทๅพ—่Œไธš่ฏไนฆ

็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN E-COMMERCE & CUSTOMER RELATIONSHIP
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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