Advanced Certificate in Data-Driven Service Quality Management

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The Advanced Certificate in Data-Driven Service Quality Management is a comprehensive course designed to equip learners with essential skills for career advancement in the data-driven service industry. This certificate course highlights the importance of data-driven strategies in enhancing service quality and improving customer satisfaction.

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In today's digital age, there is an increasing demand for professionals who can leverage data analytics to optimize service quality management. This course provides learners with the latest tools, techniques, and best practices for analyzing and interpreting data to make informed decisions that drive business growth and success. By completing this course, learners will gain a deep understanding of the key concepts and principles of data-driven service quality management. They will develop practical skills in data analysis, visualization, and interpretation, as well as learn how to apply these skills to real-world business scenarios. This course is an excellent opportunity for professionals looking to advance their careers and stay competitive in the rapidly evolving service industry.

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โ€ข Advanced Data Analysis
โ€ข Service Quality Metrics & KPIs
โ€ข Data-Driven Decision Making
โ€ข Statistical Process Control (SPC)
โ€ข Customer Experience Management (CEM)
โ€ข Voice of the Customer (VoC) Analysis
โ€ข Quality Improvement Techniques (QIT)
โ€ข Change Management in Service Quality
โ€ข Data Visualization & Interpretation
โ€ข Capstone Project: Data-Driven Service Quality Management

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
ADVANCED CERTIFICATE IN DATA-DRIVEN SERVICE QUALITY MANAGEMENT
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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