Professional Certificate in Conflict Resolution & Team Dynamics

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The Professional Certificate in Conflict Resolution & Team Dynamics is a comprehensive course designed to equip learners with essential skills for career advancement. In today's fast-paced and diverse work environment, conflicts are inevitable, and teams must learn how to manage and resolve them effectively to maintain productivity and morale.

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This course is critical for professionals working in management, human resources, and other team-based roles. It provides participants with the necessary tools and techniques to identify, address, and prevent conflicts, while fostering positive team dynamics. Learners will develop their communication, negotiation, and problem-solving skills, enabling them to build stronger, more collaborative teams. By completing this course, learners will demonstrate their commitment to personal and professional growth, making them stand out in a competitive job market. Employers value employees who possess conflict resolution and team dynamics skills, as they contribute to a positive work culture and a more productive workforce.

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โ€ข Understanding Conflict Resolution
โ€ข Identifying Sources of Conflict
โ€ข Communication Skills for Conflict Resolution
โ€ข Conflict Resolution Strategies and Techniques
โ€ข Team Dynamics and Group Conflict
โ€ข Building and Maintaining Positive Team Relationships
โ€ข Preventing and Managing Team Conflicts
โ€ข Mediation and Negotiation in Team Settings
โ€ข Conflict Resolution in the Workplace Policy and Procedures
โ€ข Conflict Resolution Case Studies and Role-Playing Scenarios
This course content covers the essential units required for a Professional Certificate in Conflict Resolution & Team Dynamics. The course begins with understanding conflict resolution and identifying its sources. It then moves on to communication skills, strategies, and techniques for conflict resolution, focusing on team dynamics and group conflicts. The course also covers building and maintaining positive team relationships, preventing and managing conflicts, and mediation and negotiation. The final units discuss conflict resolution policies and procedures in the workplace and provide case studies and role-playing scenarios for practice.

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN CONFLICT RESOLUTION & TEAM DYNAMICS
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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