Global Certificate in Effective Social Media Crisis Tactics

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The Global Certificate in Effective Social Media Crisis Tactics is a crucial course for professionals seeking to navigate the complex world of social media crisis management. With the increasing importance of social media in business and public communication, the demand for experts who can manage crises effectively on these platforms has never been higher.

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About this course

This course equips learners with essential skills to handle social media crises, mitigate reputational damage, and protect their organization's brand image. Learners will gain practical experience in developing crisis communication strategies, implementing tactical responses, and measuring the impact of their actions. By completing this course, learners will demonstrate to employers a commitment to professional development and a deep understanding of social media crisis tactics. This certification can open up new career opportunities and provide a competitive edge in a rapidly changing industry. In summary, this course is essential for any professional seeking to advance their career in social media management, public relations, or crisis communication. By completing this course, learners will be better prepared to handle social media crises, protect their organization's reputation, and build trust with their audience.

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Course Details

• Understanding Social Media Crisis
• Identifying Social Media Crisis Triggers
• Developing a Crisis Communication Plan
• Effective Messaging in Social Media Crisis
• Social Media Listening and Monitoring Tools
• Managing Customer Expectations during a Crisis
• Building a Positive Brand Image before a Crisis
• Post-Crisis Evaluation and Improvement
• Legal and Ethical Considerations in Social Media Crisis Management

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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GLOBAL CERTIFICATE IN EFFECTIVE SOCIAL MEDIA CRISIS TACTICS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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