Executive Development Programme in Facebook: Social Listening
-- viewing nowThe Executive Development Programme in Facebook: Social Listening certificate course is a powerful learning opportunity for professionals seeking to enhance their social media analytics skills. This program focuses on teaching learners how to monitor and analyze social media conversations, providing essential insights for data-driven decision-making.
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Course Details
• Introduction to Social Listening: Understanding the Basics and Importance
• Setting up a Social Listening Strategy: Goals, Metrics, and Tools
• Identifying Key Social Media Channels: Facebook, Instagram, Twitter, LinkedIn, and Beyond
• Monitoring Social Media Conversations: Effective Techniques and Tools
• Analyzing Social Listening Data: Insights and Recommendations
• Engaging with Customers through Social Listening: Best Practices and Examples
• Integrating Social Listening into Business Operations: Marketing, Sales, and Customer Service
• Managing a Social Listening Team: Roles, Responsibilities, and Workflow
• Ethics in Social Listening: Privacy, Transparency, and Compliance
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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