Executive Development Programme in Facebook: Social Listening
-- ViewingNowThe Executive Development Programme in Facebook: Social Listening certificate course is a powerful learning opportunity for professionals seeking to enhance their social media analytics skills. This program focuses on teaching learners how to monitor and analyze social media conversations, providing essential insights for data-driven decision-making.
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โข Introduction to Social Listening: Understanding the Basics and Importance
โข Setting up a Social Listening Strategy: Goals, Metrics, and Tools
โข Identifying Key Social Media Channels: Facebook, Instagram, Twitter, LinkedIn, and Beyond
โข Monitoring Social Media Conversations: Effective Techniques and Tools
โข Analyzing Social Listening Data: Insights and Recommendations
โข Engaging with Customers through Social Listening: Best Practices and Examples
โข Integrating Social Listening into Business Operations: Marketing, Sales, and Customer Service
โข Managing a Social Listening Team: Roles, Responsibilities, and Workflow
โข Ethics in Social Listening: Privacy, Transparency, and Compliance
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