Executive Development Programme in Facebook: Social Listening
-- ViewingNowThe Executive Development Programme in Facebook: Social Listening certificate course is a powerful learning opportunity for professionals seeking to enhance their social media analytics skills. This program focuses on teaching learners how to monitor and analyze social media conversations, providing essential insights for data-driven decision-making.
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⢠Introduction to Social Listening: Understanding the Basics and Importance
⢠Setting up a Social Listening Strategy: Goals, Metrics, and Tools
⢠Identifying Key Social Media Channels: Facebook, Instagram, Twitter, LinkedIn, and Beyond
⢠Monitoring Social Media Conversations: Effective Techniques and Tools
⢠Analyzing Social Listening Data: Insights and Recommendations
⢠Engaging with Customers through Social Listening: Best Practices and Examples
⢠Integrating Social Listening into Business Operations: Marketing, Sales, and Customer Service
⢠Managing a Social Listening Team: Roles, Responsibilities, and Workflow
⢠Ethics in Social Listening: Privacy, Transparency, and Compliance
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