Masterclass Certificate in Active Listening and Negotiation

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The Masterclass Certificate in Active Listening and Negotiation is a comprehensive course designed to enhance communication skills critical for career advancement. This program emphasizes the importance of active listening and effective negotiation techniques, which are in high industry demand.

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About this course

By learning to be an attentive listener, you can build stronger relationships, foster better team collaboration, and improve conflict resolution. The negotiation skills acquired will empower you to navigate challenging conversations with confidence, ensuring positive outcomes for all parties involved. Upon completion, learners will be equipped with essential tools to excel in various professional settings. These skills are highly transferable and valuable across industries, making this course an ideal investment for those seeking to elevate their communication abilities and enhance their career prospects.

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Course Details

• Understanding Active Listening
• The Importance of Non-Verbal Communication in Active Listening
• Effective Questioning Techniques for Active Listening
• Barriers to Active Listening and How to Overcome Them
• The Role of Active Listening in Negotiation
• Preparing for Negotiation: Research and Setting Goals
• Negotiation Tactics: BATNA, ZOPA, and Walking Away
• Managing Conflict During Negotiation
• Reaching a Mutually Beneficial Agreement
• Building Long-Term Relationships Through Effective Negotiation

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
MASTERCLASS CERTIFICATE IN ACTIVE LISTENING AND NEGOTIATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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