Masterclass Certificate in Active Listening and Negotiation
-- ViewingNowThe Masterclass Certificate in Active Listening and Negotiation is a comprehensive course designed to enhance communication skills critical for career advancement. This program emphasizes the importance of active listening and effective negotiation techniques, which are in high industry demand.
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โข Understanding Active Listening
โข The Importance of Non-Verbal Communication in Active Listening
โข Effective Questioning Techniques for Active Listening
โข Barriers to Active Listening and How to Overcome Them
โข The Role of Active Listening in Negotiation
โข Preparing for Negotiation: Research and Setting Goals
โข Negotiation Tactics: BATNA, ZOPA, and Walking Away
โข Managing Conflict During Negotiation
โข Reaching a Mutually Beneficial Agreement
โข Building Long-Term Relationships Through Effective Negotiation
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