Executive Development Programme in Conflict Resolution & Active Listening
-- viewing nowThe Executive Development Programme in Conflict Resolution & Active Listening is a certificate course designed to empower professionals with the essential skills needed for career advancement. This programme emphasizes the importance of effective communication, particularly in resolving conflicts and demonstrating active listening.
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Course Details
• Understanding Conflict Resolution: An Introduction
• The Role of Active Listening in Conflict Resolution
• Identifying Sources of Conflict: Types and Causes
• Communication Skills for Effective Conflict Resolution
• Active Listening Techniques: Body Language, Paraphrasing and Reflecting
• The Power of Empathy in Conflict Resolution
• Conflict Resolution Strategies: Negotiation, Mediation, and Collaboration
• Conflict Resolution in the Workplace: Policies and Procedures
• Conflict Resolution and Active Listening: Case Studies and Role-Playing
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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