Executive Development Programme in Conflict Resolution & Active Listening

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The Executive Development Programme in Conflict Resolution & Active Listening is a certificate course designed to empower professionals with the essential skills needed for career advancement. This programme emphasizes the importance of effective communication, particularly in resolving conflicts and demonstrating active listening.

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In today's fast-paced and diverse work environment, conflict resolution has become a critical skill for leaders and managers. This course provides participants with the tools and techniques to manage conflicts constructively, promoting a positive and productive work culture. Active listening is another essential skill that this programme develops. By teaching participants how to listen actively, the course enhances their communication abilities, enabling them to understand and respond to others' needs effectively. As a result, participants can build stronger relationships, improve collaboration, and increase their influence in the workplace. In high demand across various industries, this programme equips learners with the skills needed to excel in leadership roles and advance their careers. By completing this course, participants will have demonstrated their commitment to personal and professional growth, making them valuable assets to any organization.

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โ€ข Understanding Conflict Resolution: An Introduction
โ€ข The Role of Active Listening in Conflict Resolution
โ€ข Identifying Sources of Conflict: Types and Causes
โ€ข Communication Skills for Effective Conflict Resolution
โ€ข Active Listening Techniques: Body Language, Paraphrasing and Reflecting
โ€ข The Power of Empathy in Conflict Resolution
โ€ข Conflict Resolution Strategies: Negotiation, Mediation, and Collaboration
โ€ข Conflict Resolution in the Workplace: Policies and Procedures
โ€ข Conflict Resolution and Active Listening: Case Studies and Role-Playing

่Œไธš้“่ทฏ

Executive Development Programme in Conflict Resolution & Active Listening: A comprehensive curriculum designed for professionals to enhance their skills in managing and resolving conflicts, and mastering active listening techniques. Conflict Resolution: In the UK, the demand for conflict resolution skills is on the rise, accounting for 45% of the total skillset demand in this area. Active Listening: Organizations are increasingly recognizing the importance of active listening, making up 30% of the overall skillset requirement. Negotiation: As an essential skill for any leader, negotiation comprises 15% of the skillset needed in conflict resolution and active listening. Mediation: A valuable skillset in resolving disputes, mediation contributes to 10% of the overall skills required in this field.

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EXECUTIVE DEVELOPMENT PROGRAMME IN CONFLICT RESOLUTION & ACTIVE LISTENING
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
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05 May 2025
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