Executive Development Programme in Active Listening for Senior Leaders
-- viewing nowThe Executive Development Programme in Active Listening for Senior Leaders is a certificate course designed to enhance leadership skills by focusing on the art of effective listening. This programme emphasizes the importance of active listening in today's fast-paced, communication-driven business world.
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Course Details
• Introduction to Active Listening: Understanding the concept, benefits, and techniques of active listening.
• Barriers to Active Listening: Identifying common obstacles and how to overcome them.
• Non-Verbal Communication: Recognizing and interpreting body language, facial expressions, and tone of voice.
• Effective Questioning Techniques: Using open-ended and probing questions to encourage dialogue and gain deeper insights.
• Empathy and Emotional Intelligence: Developing emotional awareness and the ability to respond with empathy.
• Listening for Impact: Practicing active listening in high-stakes conversations and decision-making scenarios.
• Building Trust through Active Listening: Fostering a culture of trust and respect in the workplace.
• Listening in a Diverse and Inclusive Workplace: Adapting listening styles to different cultural backgrounds, communication styles, and personalities.
• Overcoming Bias in Listening: Identifying and addressing personal biases that may impact effective listening.
• Implementing an Active Listening Strategy: Developing a personal action plan for continuous improvement and growth.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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