Executive Development Programme in Active Listening for Senior Leaders
-- ViewingNowThe Executive Development Programme in Active Listening for Senior Leaders is a certificate course designed to enhance leadership skills by focusing on the art of effective listening. This programme emphasizes the importance of active listening in today's fast-paced, communication-driven business world.
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โข Introduction to Active Listening: Understanding the concept, benefits, and techniques of active listening.
โข Barriers to Active Listening: Identifying common obstacles and how to overcome them.
โข Non-Verbal Communication: Recognizing and interpreting body language, facial expressions, and tone of voice.
โข Effective Questioning Techniques: Using open-ended and probing questions to encourage dialogue and gain deeper insights.
โข Empathy and Emotional Intelligence: Developing emotional awareness and the ability to respond with empathy.
โข Listening for Impact: Practicing active listening in high-stakes conversations and decision-making scenarios.
โข Building Trust through Active Listening: Fostering a culture of trust and respect in the workplace.
โข Listening in a Diverse and Inclusive Workplace: Adapting listening styles to different cultural backgrounds, communication styles, and personalities.
โข Overcoming Bias in Listening: Identifying and addressing personal biases that may impact effective listening.
โข Implementing an Active Listening Strategy: Developing a personal action plan for continuous improvement and growth.
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