Professional Certificate in Social Media Listening Techniques
-- ViewingNowThe Professional Certificate in Social Media Listening Techniques is a career-advancing course that equips learners with the essential skills to analyze and interpret social media data to drive business success. This certificate course emphasizes the importance of social media listening as a powerful tool for brands to monitor and understand customer conversations, preferences, and behaviors.
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โข Introduction to Social Media Listening Techniques & Tools
โข Social Media Monitoring vs Listening: Understanding the Differences
โข Setting Up Social Media Listening Goals & Objectives
โข Identifying & Analyzing Relevant Social Media Channels
โข Utilizing Keyword Research for Effective Social Media Listening
โข Sentiment Analysis: Measuring Audience Emotions & Reactions
โข Social Media Listening for Competitor Analysis & Industry Trends
โข Creating Actionable Insights from Social Media Listening Data
โข Best Practices for Social Media Listening Reporting & ROI Tracking
โข Ethical Considerations in Social Media Listening Techniques
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