Professional Certificate in Social Media Listening Techniques
-- ViewingNowThe Professional Certificate in Social Media Listening Techniques is a career-advancing course that equips learners with the essential skills to analyze and interpret social media data to drive business success. This certificate course emphasizes the importance of social media listening as a powerful tool for brands to monitor and understand customer conversations, preferences, and behaviors.
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⢠Introduction to Social Media Listening Techniques & Tools
⢠Social Media Monitoring vs Listening: Understanding the Differences
⢠Setting Up Social Media Listening Goals & Objectives
⢠Identifying & Analyzing Relevant Social Media Channels
⢠Utilizing Keyword Research for Effective Social Media Listening
⢠Sentiment Analysis: Measuring Audience Emotions & Reactions
⢠Social Media Listening for Competitor Analysis & Industry Trends
⢠Creating Actionable Insights from Social Media Listening Data
⢠Best Practices for Social Media Listening Reporting & ROI Tracking
⢠Ethical Considerations in Social Media Listening Techniques
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