Global Certificate in Social Listening & Crisis Aversion
-- ViewingNowThe Global Certificate in Social Listening & Crisis Aversion is a comprehensive course designed to equip learners with essential skills to monitor, analyze, and manage online conversations about their brand, products, or services. This course is crucial in the current digital age where online reputation can significantly impact business growth and success.
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โข Global Social Listening: An Introduction
โข Understanding Social Media Platforms and Analytics
โข The Role of Social Listening in Crisis Aversion
โข Developing Effective Social Listening Strategies
โข Monitoring and Analyzing Social Media Data
โข Identifying and Responding to Crisis Triggers
โข Best Practices for Crisis Management on Social Media
โข Case Studies: Successful Crisis Aversion through Social Listening
โข Ethical Considerations in Social Listening and Crisis Management
โข Future Trends and Innovations in Social Listening and Crisis Aversion
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