Global Certificate in Social Listening & Crisis Aversion

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The Global Certificate in Social Listening & Crisis Aversion is a comprehensive course designed to equip learners with essential skills to monitor, analyze, and manage online conversations about their brand, products, or services. This course is crucial in the current digital age where online reputation can significantly impact business growth and success.

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AboutThisCourse

With a strong emphasis on practical applications, this course covers essential topics such as social media monitoring, data analysis, crisis identification, and proactive reputation management. Learners will gain hands-on experience with cutting-edge social listening tools and techniques to effectively manage their online presence. This course is highly relevant and in-demand in various industries, including marketing, public relations, customer service, and human resources. By completing this course, learners will be well-equipped to identify potential crises early on and take proactive measures to mitigate their impact, thereby enhancing their career advancement opportunities.

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CourseDetails

• Global Social Listening: An Introduction
• Understanding Social Media Platforms and Analytics
• The Role of Social Listening in Crisis Aversion
• Developing Effective Social Listening Strategies
• Monitoring and Analyzing Social Media Data
• Identifying and Responding to Crisis Triggers
• Best Practices for Crisis Management on Social Media
• Case Studies: Successful Crisis Aversion through Social Listening
• Ethical Considerations in Social Listening and Crisis Management
• Future Trends and Innovations in Social Listening and Crisis Aversion

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN SOCIAL LISTENING & CRISIS AVERSION
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London School of International Business (LSIB)
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05 May 2025
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