Global Certificate in Social Listening & Crisis Aversion
-- ViewingNowThe Global Certificate in Social Listening & Crisis Aversion is a comprehensive course designed to equip learners with essential skills to monitor, analyze, and manage online conversations about their brand, products, or services. This course is crucial in the current digital age where online reputation can significantly impact business growth and success.
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⢠Global Social Listening: An Introduction
⢠Understanding Social Media Platforms and Analytics
⢠The Role of Social Listening in Crisis Aversion
⢠Developing Effective Social Listening Strategies
⢠Monitoring and Analyzing Social Media Data
⢠Identifying and Responding to Crisis Triggers
⢠Best Practices for Crisis Management on Social Media
⢠Case Studies: Successful Crisis Aversion through Social Listening
⢠Ethical Considerations in Social Listening and Crisis Management
⢠Future Trends and Innovations in Social Listening and Crisis Aversion
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