Executive Development Programme in Building a Resilient Support Team
-- ViewingNowThe Executive Development Programme in Building a Resilient Support Team is a certificate course designed to empower managers and team leaders with the skills to build resilient teams that can withstand challenges and thrive in any business environment. This program emphasizes the importance of adaptability, communication, and empathy in leading a team, particularly during times of crisis or change.
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โข Unit 1: Introduction to Building a Resilient Support Team
โข Unit 2: Understanding Team Dynamics and Resilience
โข Unit 3: Developing Effective Communication Skills
โข Unit 4: Building Trust and Collaboration
โข Unit 5: Managing Conflict and Change
โข Unit 6: Fostering Creativity and Innovation
โข Unit 7: Empowering Team Members through Delegation
โข Unit 8: Measuring Team Performance and Progress
โข Unit 9: Cultivating a Positive and Inclusive Work Culture
โข Unit 10: Leading with Emotional Intelligence
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