Executive Development Programme in Building a Resilient Support Team
-- ViewingNowThe Executive Development Programme in Building a Resilient Support Team is a certificate course designed to empower managers and team leaders with the skills to build resilient teams that can withstand challenges and thrive in any business environment. This program emphasizes the importance of adaptability, communication, and empathy in leading a team, particularly during times of crisis or change.
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⢠Unit 1: Introduction to Building a Resilient Support Team
⢠Unit 2: Understanding Team Dynamics and Resilience
⢠Unit 3: Developing Effective Communication Skills
⢠Unit 4: Building Trust and Collaboration
⢠Unit 5: Managing Conflict and Change
⢠Unit 6: Fostering Creativity and Innovation
⢠Unit 7: Empowering Team Members through Delegation
⢠Unit 8: Measuring Team Performance and Progress
⢠Unit 9: Cultivating a Positive and Inclusive Work Culture
⢠Unit 10: Leading with Emotional Intelligence
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