Certificate in Tourism & Customer Relationship Management
-- ViewingNowThe Certificate in Tourism & Customer Relationship Management is a crucial course designed to meet the growing demand for skilled professionals in the tourism industry. This certification focuses on enhancing customer relationship management skills, which are essential for providing exceptional service and ensuring customer satisfaction.
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โข Introduction to Tourism & Hospitality Industry
โข Basics of Customer Relationship Management (CRM)
โข Tourism Marketing & Sales Techniques
โข Communication Skills for Tourism Professionals
โข Tourism Destination Management & Customer Satisfaction
โข Managing Customer Experiences in Tourism
โข Tourism Information Systems & Technology
โข Tourism Industry Trends & Innovations
โข Sustainable Tourism & Social Responsibility
โข Tourism Entrepreneurship & Business Planning
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