Certificate in Tourism & Customer Relationship Management
-- ViewingNowThe Certificate in Tourism & Customer Relationship Management is a crucial course designed to meet the growing demand for skilled professionals in the tourism industry. This certification focuses on enhancing customer relationship management skills, which are essential for providing exceptional service and ensuring customer satisfaction.
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⢠Introduction to Tourism & Hospitality Industry
⢠Basics of Customer Relationship Management (CRM)
⢠Tourism Marketing & Sales Techniques
⢠Communication Skills for Tourism Professionals
⢠Tourism Destination Management & Customer Satisfaction
⢠Managing Customer Experiences in Tourism
⢠Tourism Information Systems & Technology
⢠Tourism Industry Trends & Innovations
⢠Sustainable Tourism & Social Responsibility
⢠Tourism Entrepreneurship & Business Planning
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