Certificate in Tourism & Customer Relationship Management

Name: Certificate in Tourism & Customer Relationship Management
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The Certificate in Tourism & Customer Relationship Management is a crucial course designed to meet the growing demand for skilled professionals in the tourism industry. This certification focuses on enhancing customer relationship management skills, which are essential for providing exceptional service and ensuring customer satisfaction.

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AboutThisCourse

With an emphasis on practical knowledge, learners will gain a deep understanding of customer needs, expectations, and the importance of building long-term relationships in the tourism industry. The course equips learners with essential skills for career advancement, including communication, problem-solving, and conflict resolution. By completing this certification, learners will be able to demonstrate their expertise in tourism and customer relationship management, making them highly attractive to potential employers. With the global tourism industry expected to continue growing, this certificate course is an excellent investment in a rewarding and fulfilling career.

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CourseDetails

• Introduction to Tourism & Hospitality Industry
• Basics of Customer Relationship Management (CRM)
• Tourism Marketing & Sales Techniques
• Communication Skills for Tourism Professionals
• Tourism Destination Management & Customer Satisfaction
• Managing Customer Experiences in Tourism
• Tourism Information Systems & Technology
• Tourism Industry Trends & Innovations
• Sustainable Tourism & Social Responsibility
• Tourism Entrepreneurship & Business Planning

CareerPath

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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WhatsIncludedBothPlans

FullCourseAccess
DigitalCertificate
CourseMaterials

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CERTIFICATE IN TOURISM & CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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