Executive Development Programme in Mastering Difficult Conversations

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The Executive Development Programme in Mastering Difficult Conversations is a certificate course designed to empower professionals with the necessary skills to handle challenging conversations in the workplace. This programme emphasizes the importance of open and effective communication, enabling learners to manage conflicts, provide constructive feedback, and strengthen relationships with colleagues and teams.

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In today's fast-paced and diverse business environment, mastering difficult conversations has become a critical skill for career advancement. This course addresses industry demand by equipping learners with essential tools and techniques to navigate complex discussions, enhancing their leadership and interpersonal abilities. By enrolling in this programme, professionals demonstrate a commitment to continuous learning, problem-solving, and fostering positive work environments, thereby increasing their value and competitiveness in the job market.

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ใฉใ“ใ‹ใ‚‰ใงใ‚‚ๅญฆ็ฟ’

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ใ‚ณใƒผใ‚น่ฉณ็ดฐ

โ€ข Understanding Difficult Conversations: An Introduction
โ€ข Identifying Triggers and Emotions in Difficult Conversations
โ€ข Preparation Strategies for Mastering Difficult Conversations
โ€ข Effective Communication Techniques in Difficult Conversations
โ€ข Active Listening and Empathy: Keys to Successful Difficult Conversations
โ€ข Dealing with Conflict and Resistance in Difficult Conversations
โ€ข Providing Feedback and Criticism in Difficult Conversations
โ€ข Building Trust and Repairing Relationships After Difficult Conversations
โ€ข Practical Application: Role-Playing and Simulation Exercises
โ€ข Developing a Personal Action Plan for Mastering Difficult Conversations

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The Executive Development Programme in Mastering Difficult Conversations focuses on cultivating essential skills for effective communication in professional settings. This 3D pie chart represents the demand for these skills in the UK job market. The chart displays the following skills and their respective percentages of demand: active listening (25%), empathy (20%), assertiveness (15%), problem-solving (10%), clear communication (10%), open-mindedness (10%), and emotional intelligence (10%). These statistics emphasize the importance of mastering difficult conversations for career advancement and overall professional growth.

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  • ไธป้กŒใฎๅŸบๆœฌ็š„ใช็†่งฃ
  • ่‹ฑ่ชžใฎ็ฟ’็†Ÿๅบฆ
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  • ๅŸบๆœฌ็š„ใชใ‚ณใƒณใƒ”ใƒฅใƒผใ‚ฟใƒผใ‚นใ‚ญใƒซ
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ไบ‹ๅ‰ใฎๆญฃๅผใช่ณ‡ๆ ผใฏไธ่ฆใ€‚ใ‚ขใ‚ฏใ‚ปใ‚ทใƒ“ใƒชใƒ†ใ‚ฃใฎใŸใ‚ใซ่จญ่จˆใ•ใ‚ŒใŸใ‚ณใƒผใ‚นใ€‚

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  • ่ชๅฏใ•ใ‚ŒใŸๆฉŸ้–ขใซใ‚ˆใฃใฆ่ฆๅˆถใ•ใ‚Œใฆใ„ใชใ„
  • ๆญฃๅผใช่ณ‡ๆ ผใฎ่ฃœๅฎŒ

ใ‚ณใƒผใ‚นใ‚’ๆญฃๅธธใซๅฎŒไบ†ใ™ใ‚‹ใจใ€ไฟฎไบ†่จผๆ˜Žๆ›ธใ‚’ๅ—ใ‘ๅ–ใ‚Šใพใ™ใ€‚

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ใ‚ณใƒผใ‚นใ‚’ๅฎŒไบ†ใ™ใ‚‹ใฎใซใฉใ‚Œใใ‚‰ใ„ๆ™‚้–“ใŒใ‹ใ‹ใ‚Šใพใ™ใ‹๏ผŸ

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ใ‚ตใƒณใƒ—ใƒซ่จผๆ˜Žๆ›ธใฎ่ƒŒๆ™ฏ
EXECUTIVE DEVELOPMENT PROGRAMME IN MASTERING DIFFICULT CONVERSATIONS
ใซๆŽˆไธŽใ•ใ‚Œใพใ™
ๅญฆ็ฟ’่€…ๅ
ใงใƒ—ใƒญใ‚ฐใƒฉใƒ ใ‚’ๅฎŒไบ†ใ—ใŸไบบ
London School of International Business (LSIB)
ๆŽˆไธŽๆ—ฅ
05 May 2025
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