Executive Development Programme in Mastering Difficult Conversations

Name: Executive Development Programme in Mastering Difficult Conversations
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The Executive Development Programme in Mastering Difficult Conversations is a certificate course designed to empower professionals with the necessary skills to handle challenging conversations in the workplace. This programme emphasizes the importance of open and effective communication, enabling learners to manage conflicts, provide constructive feedback, and strengthen relationships with colleagues and teams.

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AboutThisCourse

In today's fast-paced and diverse business environment, mastering difficult conversations has become a critical skill for career advancement. This course addresses industry demand by equipping learners with essential tools and techniques to navigate complex discussions, enhancing their leadership and interpersonal abilities. By enrolling in this programme, professionals demonstrate a commitment to continuous learning, problem-solving, and fostering positive work environments, thereby increasing their value and competitiveness in the job market.

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CourseDetails

• Understanding Difficult Conversations: An Introduction
• Identifying Triggers and Emotions in Difficult Conversations
• Preparation Strategies for Mastering Difficult Conversations
• Effective Communication Techniques in Difficult Conversations
• Active Listening and Empathy: Keys to Successful Difficult Conversations
• Dealing with Conflict and Resistance in Difficult Conversations
• Providing Feedback and Criticism in Difficult Conversations
• Building Trust and Repairing Relationships After Difficult Conversations
• Practical Application: Role-Playing and Simulation Exercises
• Developing a Personal Action Plan for Mastering Difficult Conversations

CareerPath

The Executive Development Programme in Mastering Difficult Conversations focuses on cultivating essential skills for effective communication in professional settings. This 3D pie chart represents the demand for these skills in the UK job market. The chart displays the following skills and their respective percentages of demand: active listening (25%), empathy (20%), assertiveness (15%), problem-solving (10%), clear communication (10%), open-mindedness (10%), and emotional intelligence (10%). These statistics emphasize the importance of mastering difficult conversations for career advancement and overall professional growth.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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EXECUTIVE DEVELOPMENT PROGRAMME IN MASTERING DIFFICULT CONVERSATIONS

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London School of International Business (LSIB)

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05 May 2025

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