Professional Certificate in Feedback & Performance Development
-- ViewingNowThe Professional Certificate in Feedback & Performance Development is a vital course designed to enhance your ability to drive employee performance and development. With the increasing demand for effective communication and feedback in the modern workplace, this course equips learners with essential skills necessary for career advancement.
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โข Understanding Feedback and Performance Development: This unit will cover the basics of feedback and performance development, including the importance of feedback in the workplace and how it can be used to improve employee performance.
โข Types of Feedback: This unit will explore the different types of feedback, such as positive, constructive, and negative feedback, and when to use each type.
โข Delivering Effective Feedback: This unit will provide techniques and best practices for delivering effective feedback, including how to communicate feedback in a way that is clear, concise, and actionable.
โข Receiving Feedback: This unit will focus on the importance of being open to feedback and how to effectively receive and act on feedback from others.
โข Performance Management: This unit will cover the basics of performance management, including the development of performance goals, the use of performance appraisals, and the implementation of performance improvement plans.
โข Legal and Ethical Considerations: This unit will explore the legal and ethical considerations surrounding feedback and performance development, including issues related to discrimination, harassment, and privacy.
โข Feedback and Performance Development Tools and Technologies: This unit will introduce various tools and technologies that can be used to support feedback and performance development, such as performance management software and 360-degree feedback tools.
โข Creating a Feedback and Performance Development Culture: This unit will provide strategies for creating a culture of feedback and performance development within an organization, including the role of leadership and the importance of communication.
โข Measuring the Impact of Feedback and Performance Development: This unit will cover methods for measuring the impact of feedback and performance development efforts, such as the use of key performance indicators (KPIs) and return on investment (ROI) calculations.
โข Continuous Feedback and Performance Management: This unit will focus on the importance of continuous feedback and performance management, and how to implement ongoing feedback and performance development processes in the workplace.
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