Executive Development Programme in Service Leadership Essentials

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The Executive Development Programme in Service Leadership Essentials is a certificate course designed to empower professionals with the necessary skills to excel in service leadership roles. This program emphasizes the importance of service leadership in today's business landscape, where customer experience is a key differentiator.

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AboutThisCourse

By blending theory with practical application, learners will gain a deep understanding of service leadership principles and how to apply them in their organizations. With the growing demand for service-oriented leaders across industries, this course is essential for career advancement. It equips learners with the ability to build and lead high-performing service teams, innovate customer service strategies, and create a culture of service excellence. By completing this program, learners will have a competitive edge in the job market and be well-prepared to take on leadership roles in their respective fields.

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CourseDetails

• Service Leadership Fundamentals
• Understanding Customer Needs and Expectations
• Creating a Service-Oriented Culture
• Developing and Motivating Service Teams
• Effective Communication and Interpersonal Skills
• Managing Customer Experience and Relationships
• Service Metrics and Performance Improvement
• Innovation and Change Management in Service Delivery
• Ethics and Corporate Social Responsibility in Service Leadership

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE LEADERSHIP ESSENTIALS
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London School of International Business (LSIB)
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05 May 2025
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