Professional Certificate in IT Service Strategy & Employee Experience

Name: Professional Certificate in IT Service Strategy & Employee Experience
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The Professional Certificate in IT Service Strategy & Employee Experience is a comprehensive course that equips learners with essential skills for career advancement in IT service management. This program emphasizes the importance of aligning IT services with business needs and creating positive employee experiences.

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AboutThisCourse

In today's digital age, there is a high demand for IT professionals who can strategically plan and manage IT services to drive business success. This course covers key topics such as ITIL 4 framework, service value system, and employee experience design. By completing this program, learners will gain a deep understanding of how to design, implement, and manage IT services that meet the needs of their organization and its employees. This certificate course is ideal for IT professionals who want to advance their careers, gain a competitive edge in the job market, and contribute to the success of their organization. By earning this certification, learners will demonstrate their expertise in IT service strategy and employee experience, making them valuable assets to any employer.

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CourseDetails

• IT Service Strategy Framework
• Understanding ITIL Service Lifecycle
• Importance of Employee Experience in IT Service Management
• Developing a Service Strategy
• Balancing Stakeholder Requirements
• Designing IT Services for Employee Experience
• Service Portfolio and Service Catalog Management
• Measuring and Monitoring Service Strategy
• Continual Improvement in IT Service Strategy
• Case Studies in IT Service Strategy & Employee Experience

CareerPath

Professional Certificate in IT Service Strategy & Employee Experience

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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DigitalCertificate
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PROFESSIONAL CERTIFICATE IN IT SERVICE STRATEGY & EMPLOYEE EXPERIENCE

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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