Professional Certificate in Public Speaking for Customer Success
-- ViewingNowThe Professional Certificate in Public Speaking for Customer Success is a vital course designed to enhance communication skills in a customer-facing role. This certificate course addresses the growing industry demand for professionals who can articulate value propositions, manage customer expectations, and build long-lasting relationships with clients.
2,650+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Public Speaking Fundamentals: Understanding the basics of effective public speaking, including voice modulation, body language, and stage presence.
โข Audience Analysis: Learning how to identify and understand different audience types, their needs, and how to tailor your speech accordingly.
โข Storytelling for Customer Success: Utilizing storytelling techniques to convey customer success stories and build emotional connections with your audience.
โข Handling Q&A Sessions: Developing skills to confidently handle questions and objections during public speaking engagements.
โข Data Visualization: Presenting data in a clear and engaging way to support your message and persuade your audience.
โข Virtual Public Speaking: Adapting your public speaking skills for virtual environments, including webinars and online meetings.
โข Presentation Design: Creating visually appealing and effective presentations using design principles and tools.
โข Overcoming Speaking Anxiety: Learning techniques to manage and overcome public speaking anxiety and build confidence.
โข Practice and Feedback: Regular practice and receiving constructive feedback to continuously improve public speaking skills.
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