Executive Development Programme in Active Listening for Leaders
-- viewing nowThe Executive Development Programme in Active Listening for Leaders is a certificate course designed to emphasize the importance of effective listening in leadership roles. With the modern workplace becoming increasingly fast-paced and communication channels multiplying, the demand for leaders with strong listening skills has never been higher.
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Course Details
• Introduction to Active Listening: Understanding the concept and importance of active listening in leadership roles.
• Barriers to Active Listening: Recognizing common obstacles that hinder effective listening, such as distractions, assumptions, and biases.
• Key Elements of Active Listening: Exploring the essential components, including paying full attention, showing empathy, and providing feedback.
• Non-Verbal Communication: Learning how body language, facial expressions, and gestures impact the listening process.
• Effective Questioning Techniques: Utilizing open-ended and probing questions to encourage dialogue and foster deeper understanding.
• Listening for Emotional Content: Developing the ability to recognize and respond to the emotional subtext in conversations.
• Active Listening in Conflict Resolution: Applying active listening strategies to manage and resolve conflicts within teams.
• Building Trust through Active Listening: Understanding how active listening strengthens relationships and enhances trust in professional settings.
• Overcoming Cultural Differences in Listening: Adapting active listening skills to navigate diverse cultural backgrounds and communication styles.
• Practical Exercises and Role-Playing: Engaging in hands-on activities to reinforce active listening techniques and receive constructive feedback.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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