Executive Development Programme in Active Listening for Leaders
-- ViewingNowThe Executive Development Programme in Active Listening for Leaders is a certificate course designed to emphasize the importance of effective listening in leadership roles. With the modern workplace becoming increasingly fast-paced and communication channels multiplying, the demand for leaders with strong listening skills has never been higher.
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โข Introduction to Active Listening: Understanding the concept and importance of active listening in leadership roles.
โข Barriers to Active Listening: Recognizing common obstacles that hinder effective listening, such as distractions, assumptions, and biases.
โข Key Elements of Active Listening: Exploring the essential components, including paying full attention, showing empathy, and providing feedback.
โข Non-Verbal Communication: Learning how body language, facial expressions, and gestures impact the listening process.
โข Effective Questioning Techniques: Utilizing open-ended and probing questions to encourage dialogue and foster deeper understanding.
โข Listening for Emotional Content: Developing the ability to recognize and respond to the emotional subtext in conversations.
โข Active Listening in Conflict Resolution: Applying active listening strategies to manage and resolve conflicts within teams.
โข Building Trust through Active Listening: Understanding how active listening strengthens relationships and enhances trust in professional settings.
โข Overcoming Cultural Differences in Listening: Adapting active listening skills to navigate diverse cultural backgrounds and communication styles.
โข Practical Exercises and Role-Playing: Engaging in hands-on activities to reinforce active listening techniques and receive constructive feedback.
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