Executive Development Programme in IT Service Desk: Driving Business Value

Name: Executive Development Programme in IT Service Desk: Driving Business Value
Availability: InStock

-- viendo ahora

The Executive Development Programme in IT Service Desk: Driving Business Value certificate course is a comprehensive training program designed to equip IT professionals with the essential skills needed to excel in service desk management. This course emphasizes the importance of service desk as a crucial component in delivering business value, aligning IT with organizational goals, and enhancing customer experience.

4,0

Based on 2.572 reviews

5.730+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

Acerca de este curso

In today's digital age, there is a growing demand for IT professionals who can effectively manage service desks and drive business growth. This course provides learners with the necessary skills to meet this demand, covering topics such as ITIL framework, service desk metrics, leadership, and communication. By completing this course, learners will be able to demonstrate their expertise in IT service desk management, increase their career advancement opportunities, and contribute to their organization's success. This course is ideal for IT professionals seeking to enhance their skills, advance their careers, and drive business value through effective service desk management.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

Sin período de espera

Detalles del Curso

• IT Service Desk
• Driving Business Value
• ITIL Foundation & Best Practices
• Service Desk Metrics & KPIs
• Customer Experience Management
• IT Service Desk Tools & Technologies
• Incident, Problem, & Change Management
• Strategic IT Service Desk Planning
• Continual Service Improvement
• Stakeholder Communication & Relationship Management

Trayectoria Profesional

The **Executive Development Programme in IT Service Desk: Driving Business Value** is designed to empower professionals with the latest job market trends, salary ranges, and skill demand in the UK's thriving IT Service Desk sector. This section highlights the most sought-after roles in the industry, leveraging a visually engaging 3D Pie Chart for a transparent and responsive experience. 1. **IT Service Desk Manager**: With a 12% share of the industry, IT Service Desk Managers oversee daily operations and strategic planning, ensuring seamless IT services delivery and customer satisfaction. 2. **IT Support Specialist**: As the most in-demand role, IT Support Specialists capture 35% of the market, providing essential technical assistance and troubleshooting to maintain IT infrastructure and systems. 3. **Helpdesk Team Leader**: Managing teams of support specialists, Helpdesk Team Leaders contribute 23% to the sector, guiding technicians and facilitating communication between clients and technical staff. 4. **Desktop Support Technician**: With 20% of the market, Desktop Support Technicians focus on installing, maintaining, and troubleshooting computer hardware and software issues. 5. **Network Support Technician**: Representing 10% of the IT Service Desk landscape, Network Support Technicians maintain and enhance network infrastructure, ensuring smooth connectivity and data transfer.

Requisitos de Entrada

Comprensión básica de la materia
Competencia en idioma inglés
Acceso a computadora e internet
Habilidades básicas de computadora
Dedicación para completar el curso

No se requieren calificaciones formales previas. El curso está diseñado para la accesibilidad.

Estado del Curso

Este curso proporciona conocimientos y habilidades prácticas para el desarrollo profesional. Es:

No acreditado por un organismo reconocido
No regulado por una institución autorizada
Complementario a las calificaciones formales

Recibirás un certificado de finalización al completar exitosamente el curso.

Por qué la gente nos elige para su carrera

Cargando reseñas...

Preguntas Frecuentes

¿Qué hace que este curso sea único en comparación con otros?

▼

¿Cuánto tiempo toma completar el curso?

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

¿Cuándo puedo comenzar el curso?

▼

¿Cuál es el formato del curso y el enfoque de aprendizaje?

▼

Tarifa del curso

MÁS POPULAR

Vía Rápida: GBP £140

Completa en 1 mes

Ruta de Aprendizaje Acelerada

3-4 horas por semana
Entrega temprana del certificado
Inscripción abierta - comienza cuando quieras

Start Now

Modo Estándar: GBP £90

Completa en 2 meses

Ritmo de Aprendizaje Flexible

2-3 horas por semana
Entrega regular del certificado
Inscripción abierta - comienza cuando quieras

Start Now

Lo que está incluido en ambos planes:

Acceso completo al curso
Certificado digital
Materiales del curso

Precio Todo Incluido • Sin tarifas ocultas o costos adicionales

Obtener información del curso

Pagar como empresa

Solicita una factura para que tu empresa pague este curso.

Pagar por Factura

Obtener un certificado de carrera

EXECUTIVE DEVELOPMENT PROGRAMME IN IT SERVICE DESK: DRIVING BUSINESS VALUE

se otorga a

Nombre del Aprendiz

quien ha completado un programa en

London School of International Business (LSIB)

Otorgado el

05 May 2025

ID de Blockchain: s-1-a-2-m-3-p-4-l-5-e

Agrega esta credencial a tu perfil de LinkedIn, currículum o CV. Compártela en redes sociales y en tu revisión de desempeño.