Global Certificate in Negotiation & Persuasion
-- ViewingNowThe Global Certificate in Negotiation & Persuasion is a comprehensive course designed to enhance your ability to negotiate effectively and persuade in various professional and personal settings. This certification emphasizes the significance of negotiation skills in today's dynamic work environment, where collaboration, influence, and relationship-building are crucial for career advancement.
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⢠Understanding Negotiation: Introduction to Negotiation and Persuasion, Negotiation Styles, Building Rapport and Trust
⢠Preparation and Research: Identifying Interests, Analyzing Opponents, Gathering Information
⢠Communication Skills: Active Listening, Effective Questioning, Body Language
⢠Persuasion Techniques: Framing and Reframing, Anchoring, Scarcity and Urgency
⢠BATNA (Best Alternative To a Negotiated Agreement): Creating and Evaluating Alternatives, Protecting and Strengthening BATNA
⢠Negotiation Strategies: Win-Win, Win-Lose, Lose-Lose, Competitive Negotiation
⢠Dealing with Difficult Personalities: Aggressive, Passive, Passive-Aggressive, and Manipulative Negotiators
⢠Cross-Cultural Negotiation: Cultural Differences, International Negotiations, Communication Barriers
⢠Ethics in Negotiation: Fairness, Honesty, Transparency, Deception and Dishonesty
⢠Closing and Implementing Agreements: Documenting Agreements, Follow-up, Monitoring Compliance
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