Global Certificate in Negotiation & Persuasion
-- ViewingNowThe Global Certificate in Negotiation & Persuasion is a comprehensive course designed to enhance your ability to negotiate effectively and persuade in various professional and personal settings. This certification emphasizes the significance of negotiation skills in today's dynamic work environment, where collaboration, influence, and relationship-building are crucial for career advancement.
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โข Understanding Negotiation: Introduction to Negotiation and Persuasion, Negotiation Styles, Building Rapport and Trust
โข Preparation and Research: Identifying Interests, Analyzing Opponents, Gathering Information
โข Communication Skills: Active Listening, Effective Questioning, Body Language
โข Persuasion Techniques: Framing and Reframing, Anchoring, Scarcity and Urgency
โข BATNA (Best Alternative To a Negotiated Agreement): Creating and Evaluating Alternatives, Protecting and Strengthening BATNA
โข Negotiation Strategies: Win-Win, Win-Lose, Lose-Lose, Competitive Negotiation
โข Dealing with Difficult Personalities: Aggressive, Passive, Passive-Aggressive, and Manipulative Negotiators
โข Cross-Cultural Negotiation: Cultural Differences, International Negotiations, Communication Barriers
โข Ethics in Negotiation: Fairness, Honesty, Transparency, Deception and Dishonesty
โข Closing and Implementing Agreements: Documenting Agreements, Follow-up, Monitoring Compliance
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