Global Certificate in IT Service Management: A Practical Approach

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The Global Certificate in IT Service Management: A Practical Approach is a comprehensive course, designed to provide learners with essential skills for career advancement in IT Service Management. This certification focuses on practical approaches to IT service management, covering key topics such as service support, service delivery, and ITIL (Information Technology Infrastructure Library) best practices.

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AboutThisCourse

With the increasing demand for IT professionals who can effectively manage and deliver IT services, this course is crucial for those looking to stay competitive in the industry. Learners will gain hands-on experience in service management, problem-solving, and process improvement, making them valuable assets to any organization. By earning this certification, learners will demonstrate their commitment to professional development and their ability to drive business success through effective IT service management.

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CourseDetails

• ITIL® Foundation: Understanding ITIL and Its Importance
• Service Strategy: Defining and Implementing IT Services to Meet Business Goals
• Service Design: Creating Effective IT Service Designs
• Service Transition: Managing Changes and Releases in IT Services
• Service Operation: Delivering and Managing IT Services
• Continual Service Improvement: Enhancing IT Services and Processes
• Incident Management: Restoring Normal Service Operation as Quickly as Possible
• Problem Management: Preventing Incidents and Problems from Occurring
• Change Management: Managing Changes to IT Services and Infrastructure
• Service Level Management: Establishing and Maintaining Service Agreements

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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CourseStatus

CourseProvidesPractical

  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN IT SERVICE MANAGEMENT: A PRACTICAL APPROACH
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London School of International Business (LSIB)
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05 May 2025
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