Professional Certificate in Service Management: Building a World-Class Team

Name: Professional Certificate in Service Management: Building a World-Class Team
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The Professional Certificate in Service Management: Building a World-Class Team is a crucial course for professionals seeking to excel in service management. This certificate program focuses on developing essential skills required to lead, manage, and motivate service teams, leading to increased customer satisfaction and improved business performance.

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AboutThisCourse

With the growing demand for exceptional service delivery across industries, this course is highly relevant for professionals in various sectors, including IT, healthcare, finance, and hospitality. By equipping learners with the necessary skills to build and manage high-performing service teams, this program enhances career advancement opportunities. Learners will gain expertise in team building, leadership, communication, problem-solving, and customer service management, making them valuable assets in their respective organizations. In summary, this Professional Certificate in Service Management is an important step towards building a successful career in service management, ensuring learners are well-prepared to meet the industry's ever-evolving demands.

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CourseDetails

• Unit 1: Foundations of Service Management
• Unit 2: Recruiting Top Service Talent
• Unit 3: Onboarding & Integration
• Unit 4: Training & Development
• Unit 5: Employee Engagement & Motivation
• Unit 6: Performance Management & Evaluation
• Unit 7: Building a Collaborative Culture
• Unit 8: Managing Conflict & Change
• Unit 9: Continuous Improvement Strategies
• Unit 10: Transitioning to a World-Class Service Team

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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PROFESSIONAL CERTIFICATE IN SERVICE MANAGEMENT: BUILDING A WORLD-CLASS TEAM

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London School of International Business (LSIB)

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05 May 2025

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