Professional Certificate in Service Management: Building a World-Class Team

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The Professional Certificate in Service Management: Building a World-Class Team is a crucial course for professionals seeking to excel in service management. This certificate program focuses on developing essential skills required to lead, manage, and motivate service teams, leading to increased customer satisfaction and improved business performance.

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With the growing demand for exceptional service delivery across industries, this course is highly relevant for professionals in various sectors, including IT, healthcare, finance, and hospitality. By equipping learners with the necessary skills to build and manage high-performing service teams, this program enhances career advancement opportunities. Learners will gain expertise in team building, leadership, communication, problem-solving, and customer service management, making them valuable assets in their respective organizations. In summary, this Professional Certificate in Service Management is an important step towards building a successful career in service management, ensuring learners are well-prepared to meet the industry's ever-evolving demands.

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่ฏพ็จ‹่ฏฆๆƒ…

โ€ข Unit 1: Foundations of Service Management
โ€ข Unit 2: Recruiting Top Service Talent
โ€ข Unit 3: Onboarding & Integration
โ€ข Unit 4: Training & Development
โ€ข Unit 5: Employee Engagement & Motivation
โ€ข Unit 6: Performance Management & Evaluation
โ€ข Unit 7: Building a Collaborative Culture
โ€ข Unit 8: Managing Conflict & Change
โ€ข Unit 9: Continuous Improvement Strategies
โ€ข Unit 10: Transitioning to a World-Class Service Team

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
PROFESSIONAL CERTIFICATE IN SERVICE MANAGEMENT: BUILDING A WORLD-CLASS TEAM
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London School of International Business (LSIB)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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